Our partnering process focuses on nine critical areas that provide the framework for a successful learning organization:

1. Market
2. Leadership
3. Vision, Mission and Strategic Goal Setting
4. Financial Management
5. Organizational Culture
6. Organizational Structure and Processes
7. IT and Communication Environment
8. Learning and Development Systems
9. Human Capital

During each phase of our partnering process we collaborate with our clients to identify necessary areas for improvement and develop and execute support strategies that enable our clients to embark on the path of continues organizational learning independently.

Any consulting process starts with an assessment of the organization’s business case relative to the needs initially communicated by the client. This includes, but is not limited to the organization’s mission, vision, and culture, current and future goals and strategic objectives, organizational set and processes, as well as the competitive business environment of the organization.

During the engagement phase we determine the specific business need and develop a road map for our recommended course of action. In contrast to traditional proposals and consulting approaches, we don’t see the process description of our interventions as the solution to the customer’s needs. Therefore our proposals focus on the specific and tangible impact on the client organization, as a result of our intervention. Effective implementation and long standing results can only be achieved through a thorough  assessment of existing processes and systems that are linked to the intervention.

We ensure the best results possible by seamlessly integrating our solutions into the client organization’s set-up, systems, programs and processes.

As we implement our services and product solutions we work hard to be as time-efficient, cost-effective and non-intrusive as possible. We achieve this by investing appropriate time and resources during the partnering process, as well as through close collaboration with internal stakeholders and decision makers as we coordinate and schedule our efforts.

Every client project is subject to on-going evaluation by the clients and MRC. As we want to ensure that our solutions are both on target and sustainable, we continue to evaluate and measure the impact of our services for at least 12 months after project completion.